Not Dead Earring [PREORDER]

Due to the handmade, made-to-order, or custom nature of our jewelry, we do not accept any exchanges or returns, except in the case of issues with the jewelry upon arrival*.

Jewelry Returns/Exchanges

• For Rings: Please ensure your ring size is correct by getting sized at your local jeweler. For assistance with obtaining your ring size, contact us at info@openedjesus.com.
• Defective or Damaged Items: If your jewelry arrives damaged or defective, please contact us within 7 days of receipt. We will assist you in arranging a return or exchange.

Non-Jewelry Returns/Exchanges

• Returns or exchanges for non-jewelry items are allowed on an item-by-item basis. If the item is defective, we are happy to assist in your return/exchange. Customers will be responsible for return shipping costs for reasons unrelated to damaged/defective goods. Please email info@openedjesus.com for assistance.
• Store Credit Option: For unworn, non-custom items, we offer store credit for returns initiated within 7 days of receipt.

How to Initiate a Return/Exchange

• Contact us at info@openedjesus.com within 7 days of receiving your order.
• Include your order number, a description of the issue, and photos if applicable.
• Once approved, return instructions will be provided.

*We reserve the right to assess the condition of the returned item prior to issuing a refund, exchange, or store credit.