PRODUCT INFORMATION
First drop of the liquid metal series. Crafted from the wax drips of our wax injector, each piece is uniquely formed during the jewelry making process. This collection highlights the unexpected beauty and individuality that was born from a routine process.
Return & Exchange Policy
Due to the handmade, made-to-order, or custom nature of our jewelry, we do not accept any exchanges or returns, except in the case of issues with the jewelry upon arrival*.
Jewelry Returns/Exchanges
- For Rings: Please ensure your ring size is correct by getting sized at your local jeweler. For assistance with obtaining your ring size, contact us at info@openedjesus.com.
- Defective or Damaged Items: If your jewelry arrives damaged or defective, please contact us within 7 days of receipt. We will assist you in arranging a return or exchange.
Non-Jewelry Returns/Exchanges
- Returns or exchanges for non-jewelry items are allowed on an item-by-item basis. If the item is defective, we are happy to assist in your return/exchange. Customers will be responsible for return shipping costs for reasons unrelated to damaged/defective goods. Please email info@openedjesus.com for assistance.
- Store Credit Option: For unworn, non-custom items, we offer store credit for returns initiated within 7 days of receipt.
How to Initiate a Return/Exchange
- Contact us at info@openedjesus.com within 7 days of receiving your order.
- Include your order number, a description of the issue, and photos if applicable.
- Once approved, return instructions will be provided.
*We reserve the right to assess the condition of the returned item prior to issuing a refund, exchange, or store credit.
