PRODUCT INFORMATION
The Cross Hoop Earring features a reversible cross that can be worn right side up or upside down based off of how the cross is clamped into the hoop, similar to a captive bead ring.
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Hoop: Stainless Steel
Cross: Sterling Silver
Earring hoop: 7/16”
Earring gauge: 18g
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Handmade in Los Angeles, California
Return & Exchange Policy
Due to the handmade, made-to-order, or custom nature of our jewelry, we do not accept any exchanges or returns, except in the case of issues with the jewelry upon arrival*.
Jewelry Returns/Exchanges
- For Rings: Please ensure your ring size is correct by getting sized at your local jeweler. For assistance with obtaining your ring size, contact us at info@openedjesus.com.
- Defective or Damaged Items: If your jewelry arrives damaged or defective, please contact us within 7 days of receipt. We will assist you in arranging a return or exchange.
Non-Jewelry Returns/Exchanges
- Returns or exchanges for non-jewelry items are allowed on an item-by-item basis. If the item is defective, we are happy to assist in your return/exchange. Customers will be responsible for return shipping costs for reasons unrelated to damaged/defective goods. Please email info@openedjesus.com for assistance.
- Store Credit Option: For unworn, non-custom items, we offer store credit for returns initiated within 7 days of receipt.
How to Initiate a Return/Exchange
- Contact us at info@openedjesus.com within 7 days of receiving your order.
- Include your order number, a description of the issue, and photos if applicable.
- Once approved, return instructions will be provided.
*We reserve the right to assess the condition of the returned item prior to issuing a refund, exchange, or store credit.
